Customer Help

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FAQ's

What are Moo Chews?

Moo Chews are small button-size milk bites made with real fruit powders and New Zealand creamy milk, designed to be a healthy and nutritious snack for growing children. Moo Chews milk bites come 5 flavours: Chocolate, Vanilla, Strawberry, Banana and Natural Milk. A serving of Moo Chews milk bites contains 200mg of calcium which is 25% of the recommended daily intake for Children.

How long do Moo Chews Last?

Moo Chews are innovative New Zealand company that makes delicious and healthy snacks.
Moo Chews have a shelf life of 2 years or 24 months from the date of manufacture.

Are Moo Chews suitable for vegetarians?

Moo Chews are vegetarian-friendly. However, please note that Moo Chews contain dairy ingredients, so they are not suitable for vegans. 

What are the ingredients in Moo Chews?

Moo Chews are a wholesome natural snack which are made from New Zealand Whole Milk and Cream Powder, dextrose, xylitol, a proprietary calcium mineral blend, freeze dried fruit powders, natural fruit flavouring, and magnesium stearate.

Are Moo Chews gluten-free?

Yes, all our Moo Chews flavours are gluten-free. They are made with ingredients that do not contain gluten, providing a safe snacking option for individuals with gluten sensitivities or celiac disease. 

What sweetener do you use in Moo Chews?

We use xylitol as a sweetener in Moo Chews. Xylitol is a natural sweetener derived from sources like birch tree bark or corn cobs. It provides a pleasant taste without the negative health effects of excessive sugar consumption. 

Do Moo Chews contain any artificial colours or flavors?

Moo Chews are free from artificial colours and flavours. We believe in using real, natural ingredients to create a delightful snacking experience for both kids and adults. 

I'm a retailer and would like to stock Moo Chews, do you wholesale? 

Yes, we offer wholesale opportunities for those interested in stocking Moo Chews.

We value partnerships with retailers and businesses who share our commitment to providing delicious and wholesome snacks.

To enquire about wholesale options, please visit our website and navigate to the wholesale section or contact our sales team directly. ( sales@moochews.co.nz )

They will provide you with the necessary information and guide you through the process of becoming a Moo Chews wholesale partner. We look forward to potentially collaborating with you and bringing Moo Chews to more delighted customers!

Can I cancel my Subscription?

Yes, you can cancel your subscription after the first 4 orders. Since it is a generous 25% discount we need to ensure a small commitment to keep this program running at such a great discount. After the first 4 orders you can cancel at any time!To do so, please contact our customer support team to initiate the cancellation.They will guide you through the necessary steps and provide any additional information or assistance you may need. We value your feedback, so please let us know if there's anything we can do to improve your experience before you make a final decision to cancel.  

Can I contact customer support if I have any questions or concerns? 

Of course! We value your feedback and are here to assist you.

You can reach our customer support team 24/7 by email sales@moochews.co.nz with any enquiries or concerns you may have. We aim to reply within 12 business hours.

Who Invented Moo Chews?

Chewable milk powder tablets are not a new idea. They were popular in milk bars in the 1970s and were made available in schools as a way to boost calcium in the diet of Kiwi kids. The Moo Chews brand and product line were designed and developed right here in New Zealand by Kiwi mums and dads who live in a small West Coast community.

Who Makes Moo Chews?

Moo Chews are manufactured in a fully licensed factory called Alpine Health Manufacturing New Zealand Ltd (AHM). AHM is a New Zealand contract manufacturing business which is licensed and audited by the Ministry for Primary Industries in accordance with New Zealand’s strict food standard regulations. AHM is also registered with the USFDA and is GMP certified. Alpine Health has developed and manufactures many health products for different New Zealand companies. The factory is based in New Zealand’s iconic and pristine West Coast wilderness in the heart of Westland’s lush milk country.

Who owns Moo Chews Ltd?

Moo Chews is a small family owned business with Moo Crew working in both the North and South islands of New Zealand.

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